FAQ

1. Does monthly rent include utilities, such as, electricity, gas, water, and internet fees?

No. Monthly rent does not include utilities. You are responsible for connecting and paying for utilities.
If it is difficult for you to talk with the company staff in Japanese, we would be glad to help you.

 2. What is the approximate cost for utilities?

Here are the approximate cost for electricity, gas, water and the internet.
Electricity: About 3,000yen ~ 8,000yen/month
Gas: About 2,500yen ~ 5,000yen/month
Water: About 1,500yen ~ 2,500yen/month
Internet: About 4,000yen/month or more (It depends on which company and plan you choose)

3. Do the apartments have bed or beddings?

No. Our apartments have no bed nor beddings.
We would be able to prepare a set of Futon for you including mattress, blanket, pillow, sheet, and pillowcase.
Futon set costs 7,900yen including handling charge. Please feel free to order, if you like.

4. Do the apartments have TV?

No. Our apartments have no TV.

5. Do the apartments have curtains?

No. Our apartments have no curtains.

6. May I live together with my friend or family?

Most of our studios are designed for single residents and not allowed to stay other person than lessee. We have a few larger size apartments. Please feel free to inquire for them.

7. May I invite my friends or family and let them stay overnight?

Yes. It is no problem that your friends and family stay overnight at your apartment as long as you and visitors do not disturb other tenans in the building. Please be careful not to be noisy, especially late at night and early in the 

morning.

8. Are there curfews?

No. There are no curfews.

9. Do you screen tenants?

Yes. There is a quick and simple tenant check by a guarantor supply company. 
Tenant check requires that you provide your company information, contact person's information in case of emergency, and your ID(passport and alien rgistration card).

10. Can I reserve an apartment several months prior to my moving?

We are afraid you cannot. Apartment can be reserved for two weeks at the logest from when you submit application.

11. How much do I pay for making a contract?

　- Advance first month rent (plus the following month rent if applicable*)
　　* If your lease contract starts between 21st and 31st of a month, the following month rent shall also be paid
　　　when making a contract.
　- Management fee 35,000yen
　- Fire insurance fee 5,600yen

●Sample calculation 
　(In the case you start renting an apartment which rent is 55,800yen/month from November 25)
　　Total amount: 107,560yen
　　　- First and the following month rent: 66,960yen 
　　　　　　Details:November rent 11,160yen, December rent 55,800yen
　　　- Management fee: 35,000yen
　　　- Fire insurance fee: 5,600yen

12.Will the payment be refunded if I cancel the lease contract before my moving?

No. Any payments except fire insurance fee will not be refunded.

13. Who should I call if apartment facilities or appliances are broken?

Please call us at 045-517-0644 or email us info@gh-oneroom.com

14. Do I have to pay cleaning fee when I leave the apartment?

The cost of repairs which become necessary due to an intentional or negligent act by you shall be borne by you.

15. How can I cancel my lease contract?

You can offer us the cancellation of Lease Contract with one (1) month or more prior written notice. But, if you end a lease earlier than six months, penalties would be charged.

16. Are there any fees that are returned at the end of the lease?

No. There is no fee that are returned at the end of the lease.

17. What are the penalties for ending the lease early?

If you end the lease before six(6) months, you would need to pay the difference between the sum of rent you have paid and the total amount of six months rent.